Frequently Asked Questions

All you need to know

Your Dublin Hotel Alternative

Hotel FAQ

Table of Contents

House Rules

Yes, we are open Monday to Friday, 24 hours.

Check-in time is anytime after 3 pm, including late check-in (Night-time).

If the room is ready, an earlier check-in is possible. Give us a call or ask the team at Reception if an earlier check-in is available.

Check-out time is by 11 am.

As we need to get the room ready for the next guest, a late check-out may not be possible. Give us a call or ask the team at Reception if a late check-out is available.

No, we do not offer this service. 

Depending on availability, it is possible to get a room upgrade. Our Reception Team is always at hand to help you.

Yes, we will be happy to help with that if needed.

Rooms are served between 11 am - 4 pm.

Yes, there is a secure luggage room where you can store your luggage at any time. Just ask our team at Reception and they will be happy to help.

There are self-service launderettes on campus with several washing machines, dryers, irons and ironing boards. A wash costs €3.00 and a dry costs €1.50 per 50 minutes. Payment is made for machine use by purchase of a Circuit Laundries card at Reception and topping up this card by PayPal or Visa online through Circuit Laundries. This card may then be tapped off the machine to start a wash/dry and deduct the cost. The machines do not accept notes or change. Washing powder is also available at reception.

DCU has many options on-campus for food & drinks, like the Main Restaurant, 1838 Restaurant, Nubar, Londis Convenience Shop and Zest Café.

Yes, high-quality facilities are available at DCU Rooms Glasnevin. As a guest at DCU Rooms, you can make use of their sporting facilities throughout your stay for €10 per day.

Facilities include:

25m swimming pool

Spa facilities
Gym / Fitness Centre with over 100 pieces of equipment
Group fitness classes
Squash / Racquetball / Handball courts 

DCU Rooms Reception is opened 24 hours, seven days a week.

Security is also available 24 hours every day.

Yes, there are vending machines located right at DCU Rooms Reception. To get an adaptor, you will need two coins of €2 each, a total of €4.

No, we do not offer this service.

Yes, sightseeing tours can be booked here. We also have great recommendations and tips of must-sees and how to get around in the City Centre. Ask our team at the Reception and they will be able to help you.

Yes, whenever you need to print your boarding passes, just ask our team at DCU Rooms Reception

In case your flight is delayed and you are departing from DCU Rooms, you can leave your luggage in our luggage room, grab a bite and a drink at our Nubar on campus, and collect it when it is time to go to the airport.

General Information and House Rules

We have a wide range of room types to best fit your needs. See rooms in DCU Glasnein, DCU All Hallows and DCU St. Patrick's.

Although we love pets, they are not allowed in the rooms, apartments or buildings, except for guide or assistance dogs.

Yes, free Wi-Fi is available for all guests.

Wireless connection.

Yes, there are lifts available in the buildings. Not in all the buildings though, so if you need lift assistance make sure to check with our Reception team.

No, it is not.

Yes, ask our reception team for more information.

Smoking is not permitted inside the rooms, apartments or buildings.

Dublin City University has implemented smoke-free zones across all its campuses. Smoke-free zones maps are located around the campuses.

Yes, car parks are available on all campuses and are free of charge, except for the Multistory Car Park on Glasnevin Campus. Ask our team at DCU Rooms Reception if you need help finding any of the free car parks available.

We do not offer a car rental service, but there are several car rental services around campus, like GoCar.

Car parking spaces are located on all DCU Campuses. Please visit Car Parking at DCU Maps for more information. Our team at DCU Rooms Reception is always at hand to help as well.

Yes, all of our rooms have shampoo, conditioner and body wash.

Tea and coffee making facilities, refrigerator, microwave, oven and toaster.

Bookings

When booking directly on our official website, you will always get a better rate than when booking on a third-party website. Also, we will automatically give priority to guests who book on our official website. That means if we have a room upgrade available as a direct booker you're more likely to get it.

Our room rate begins at €60 per night.

When booking with us, you have the option to add breakfast to your booking.

Yes, room rates are inclusive of VAT.

We take all major cards, except AMEX.

No, there are no direct booking fees.

We accept payment by credit card, debit card and cash.

Payment can be either pre-paid or on arrival when checking-in.

When booking for a group of 10 rooms or over, please contact our Group Reservations Team at [email protected].

Please contact our Reservations Team at [email protected] or 01 700 5736.

Just send your request to [email protected] and a member of our Reservations Team will get back to you.

Yes, you can. Not a problem at all.

All guest must be 18 years or older if travelling alone.

That's alright, we will have you booking information on the system.

Yes, it is guaranteed.

Dining

DCU has many options on-campus for food & drinks, like the Main Restaurant, 1838 Restaurant, Nubar, Londis Convenience Shop and Zest Café. Each with different options of food and drinks.

Nubar is the DCU bar, a vibrant hub of activity based on the Glasnevin Campus of Dublin City University. You’ll always find a pleasant atmosphere with good music and food, friendly bar staff and great value. 

Nubar opens every day from 12 pm to 12 am.

The facilities of The Nubar at the Glasnevin Campus are available for private functions in The Venue or Nubar itself. They provide a range of services including food and drinks, DJ/Music, catering, security, drinks on arrival, Artisan Coffee-Bike.

Yes, once they are accompanied by an adult and only until 7.30pm.

On Glasnevin Campus, breakfast is served at the Main Restaurant from 7:30 am to 11.00 am. On All Hallows Campus, breakfast is served at the Main Restaurant from 8 am to 10.30 am.

We also offer Breakfast Bags To-Go as an alternative for those that can't go to the restaurant or are checking out or leaving for the day before breakfast is served. Breakfast Bags need to be ordered at the time of booking or with a 24-hours notice. Just contact our Reservations Team at [email protected] for more information.

We do not offer breakfast in bed, but we do offer Breakfast Bags To-Go as an alternative for those that can't go to the restaurant or are checking out or leaving for the day before breakfast is served.

Yes, all options are available.

Unfortunately, this is not possible. Bills need to be paid directly at the venues.

Breakfast Vouchers can be used either at the Main Restaurants or at Zest Café on Glasnevin Campus.

Yes, this is possible. Just contact our Conference Team at [email protected] and they will look after you.

Yes, we do. Just contact our Group Reservations Team at [email protected] and they will look after you.

Cancellations & Amendments

If you need to make any changes to your booking, just contact us at [email protected] or 01 700 5736.

 

Pay On Arrival: Free cancellation up to 48 hours before arrival with no penalty*. In case of cancellation after this or in case of no-show guests will be charged the full amount of the first night of stay.

*Excludes prepaid and advance purchase rates.

Prepaid Non-Refundable: In case of cancellation or no-show the full amount will be charged.

To cancel your reservation, please contact our Reservations Team at [email protected].

If the booking was made through a third-party website, you will need to cancel directly through them. If you have any questions please contact our Reservations Team at [email protected].

We take all major cards, except AMEX.

For all Pay On Arrival rooms, guests will be charged the full amount of the first night of stay in case of no-show. 

For Prepaid Non-Refundable rooms, the full amount of booking will be charged in case of no-show.

If you are entitled to a refund, this will be processed as soon as possible. We will contact you through the contact number or email provided, so please make sure to have your details always up to date.

Accessibility

There are accessible rooms available for our guests. Please contact our Reservations team for more information.

Yes, we do.

All of our buildings and room have a step-free entrance.

Yes, there are automated main door opening around campuses.

Yes it is.

Yes, guide and services dogs are allowed.

Yes, they do.

Yes, we do.

Family

Yes, children of any age are welcome.

We do have family rooms available, but they are subject to availability. We also offer a cot for kids aged 0 - 2 years, or an extra bed for kids aged 3 - 12 years.  The maximum number of extra beds and cots allowed is dependent on the room you choose. All cots and extra beds are subject to availability.

Yes, so keep an eye on our website for special deals.

No, we do not provide this service.

DCU has many options on-campus for food & drinks such as the Main Restaurant, 1838 Restaurant, Nubar, Londis Convenience Shop and Zest Café. Each with different options of food and drinks.

There's a children's playground right next to the DCU Rooms Reception. Tennis court and tennis equipment, squash, and swimming pool are also available at an additional charge. Wi-Fi is available, reliable and free of charge.

Children are allowed to use the facility until 8 pm from Monday to Friday, and must always be accompanied by an adult.

Please check directly at the DCU Sports reception for prices and more details.

Meetings and Events

Yes, we have a wide range of meeting and conference rooms available.

Please visit MeetinDCU.com for more information.

We have a range of meeting room types and sizes suitable for small and large scale events from 5 to 1200 delegates. Our location affords us the luxury of flexibility with 40 plenary rooms for 100+ delegates and over 150 flexible breakout rooms, ideal for any Dublin event.

Touch Screen Control Panel, LED PRojector, AirMedia, Electric Screen, OHP, White and Black Boards, Charge Station, Microphones and Speakers, HDMI, VGA Cable, Podium, Podium Mic.

DCU has many options on-campus for food & drinks such as the Main Restaurant ; 1838 Restaurant, Nubar, Londis Convenience Shop and Zest Café. Each with different options of food and drinks. Catering is also available.

For more information on meeting, conference or event space please visit meetindcu.com or contact our Conference Team at [email protected].

Yes, there are corporate rates available. Please contact our team directly for more information.

This is possible, but it has not been done yet.

Gyms

Our fitness centre has over 100 pieces of equipment with a cardio-vascular training area, a full range of free weights to enhance your workout and resistance area with machines to target every muscle group. As a member of the University Sports Complex, you will receive free fitness consultations and personalised exercise programmes with a member of our highly qualified fitness team. They will accompany you on your journey to your goals, providing assistance, motivation and encouragement all the way.

Monday to Friday: 6:30 AM - 10:30 PM

Saturday and Sunday: 8:00 AM - 6:00 PM

Members must be 15 years or over to use the fitness centre or exercise classes and they must complete a fitness induction before access is granted. They must be 18 years or over to use free weights. Please visit DCU Sports Page for more information. 

Please contact DCU Sport Reception for an up to date information. 

Yes, contact DCU Sport Reception for more information.

Yes, there are gym changing rooms.

Pool

Our swimming pool is a five-lane pool ranging in depth from 1.07m - 1.50m. It provides a refreshing yet demanding workout. Our 25 metres and deck level pool is suitable for everybody with swimming classes available for both children and adults. Sauna, Steam Room and Spa Pool are also available.

Yes, there are changing rooms for DCU Rooms pool.

Please contact DCU Sport Reception for up to date information.

Please contact DCU Sport Reception for an up to date information.

Yes, all guests can get a special deal but this needs to be done directly on arrival.

Swimming Pool, Tepidarium, Sauna, Steam Room, Spa Pool, Fitness Centre, Studios, Main Sports Hall, Squash Courts, Soccer Centre. For a complete list, please visit DCU Sport Facilities.

Our Locations

DCU Rooms Glasnevin Campus: 53.3839787,-6.2578727
DCU Rooms All Hallows Campus: 53.3699877,-6.2504062
DCU Rooms St. Patrick's Campus: 53.369762,-6.2559897.

By car from DCU Rooms Glasnevin Campus, it takes only 10 minutes to get to The Spire of Dublin in Dublin City Centre, 24 minutes by bus and 45 minutes walk.

There are many bus options to and from DCU Rooms and Dublin City Centre. You can use your favourite Navigation App, like Google Maps, to find the closest bus stop to you to get back to DCU Rooms.

 DCU Glasnevin Campus:
Stops for the 44, 104, 220, 901-D buses are on-site DCU Glasnevin Campus, right beside The Helix and the MultiStorey Car Park.

-Bus stop for bus numbers 4, 9 11, 13, 155 are on Ballymun Road, 5 minutes walking from DCU Rooms Reception Glasnevin Campus.

-Bus stop for bus numbers 1, 16, 33, 41, 41b, 41c, 44 are on Swords Road, just 5-8 minutes walking from DCU Rooms Reception Glasnevin Campus.

Bus stops for DCU All Hallows and St. Patrick's Campuses:
-Bus stop for bus numbers 1, 11, 13, 16, 16c, 33, 41, 41b, 41c, 44, 842 are on Drumcondra Road, 2 minutes walk from DCU Rooms Reception All Hallows & St. Patrick's Campuses.

DCU Rooms All Hallows is just 20 minutes walk to Croke Park, the Gaelic games stadium. Also, DCU Rooms is only 10 minutes drive or 24 minutes by bus to the City Centre, where pubs are and most of the events are held.

There are many shopping options outside DCU, like the Omni Shopping Centre, 20 minutes walk from DCU Rooms Glasnevin Campus. Also, you can find pubs, supermarkets like Tesco and Lidl, and other stores at a walking distance no more than 10 minutes.

There are a great variety of pubs and restaurants and it’s a safe and accessible place. There are loads to see, like Glasnevin Cemetery, Botanic Gardens, The Washerwoman pub, and many other options.

Yes, they are safe. 

No, we do not offer this service.

Car parking spaces are located on all DCU Campuses. For more info please visit Car Parking at DCU Maps.

No, you do not need to pre-book parking.

There are plenty of car parking options and space on-campus.

There are a great variety of pubs and restaurants and it’s a safe and accessible place. There are loads to see, like Glasnevin Cemetery, Botanic Gardens, The Washerwoman pub, and many other options.

There are options for all the tastes near DCU Rooms. Some examples are SanSab Thai, The Ivy House, Il Corvo, Chilli Banana, Casa del Toro, Izumi Japanese, Mr Burrito.

Our DCU All Hallows Campus itself is a historical place and is worth a visit. Founded in 1842 by Reverend John Hand and run by the Vincentians from 1892 until 2016. By 1973, the college had trained 4000 priests for England, Ireland, Wales, Scotland, South America, South Africa, India, Canada, Australia, the West Indies, New Zealand, and the United States. All-Hallows alumni were the largest group of secular priests in California up to the late 1890s. 

Airport Accessibility

DCU Rooms is only a 10 minutes drive or 25 minutes by bus from Dublin Airport.

DCU Rooms is only a 10 minutes drive or 25 minutes by bus from Dublin Airport.

We do not provide a shuttle service, but we can book a taxi for you at reception at any time. Besides, there are many buses options from and to DCU Rooms and Dublin Airport every 10 minutes or so. Visit FreeNow for more information on how to get a Taxi. App also available. Visit Dublin Bus website for buses real-time information. App also available.

The best way to drive from Dublin Aiport to DCU Rooms is via Swords Roads. A Navigation App will also help you to get here, like Google Maps or Waze. Just type in directions to DCU Rooms and they will give you the best and fastest route, avoiding traffic.

Please make sure to type in direction to the correct Campus: DCU Rooms Glasnevin or DCU Rooms All Hallows. Check your booking for more information or contact our Reception Team if you're not sure.

Bus numbers 16 and 41 can get you from Dublin Airport to DCU Rooms, and vice-versa, in around 25 minutes.

If you have a late flight, that's not a problem. Bus number 41 operates 24 hours every day!

Bus stop for bus numbers 16 and 41 are just 5-8 minutes walking from DCU Rooms.

Data Protection & Eco Policy

We will only keep your details for the existing business relationship.

DCU became Irelands first Plastic-Free Campus in 2020. While being environmentally friendly is not a new concept for us, we have taken huge steps to ensure that our campus is as sustainable as possible with the elimination of takeaway coffee cups, single-use plastic takeaway containers, takeaway cutlery, straws and single-use plastic bags. DCU Rooms plan to follow suit and become a plastic-free hotel alternative.